FAQ

WHAT PAYMENT METHODS DO YOU ACCEPT?
Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.

DO YOU OFFER SHIPPING TO MY COUNTRY?
HOMME+ offers shipping to most Countries.

For more information, please refer to our Shipping Page.

WHAT CURRENCY ARE YOUR PRICES DISPLAYED IN?
All prices are listed and processed in Canadian Dollars ($CAD).

Canadian orders are subject to their respective Provincial PST/GST/HST rates. These will be calculated at checkout.

WILL I PAY DUTIES AND/OR TAXES?
Please see the Taxes and Duties section on our Shipping Page.

DO I NEED AN ACCOUNT TO COMPLETE AN ORDER?
An account is not needed* to complete an order. However, by creating an account on homme-plus.com, we can maintain an updated record of your order history and tracking information, as well as keep you up-to-date with our newsletter and special promotions when they become available. We often have promotions that are exclusive to our members and followers.

If you would like to create an account, you can do so HERE.

*Note: an email is required to checkout as a guest.

I'M NOT SURE WHAT SIZE TO PURCHASE, CAN YOU HELP ME OUT?
Please CONTACT US with your inquiry and specify the garment in question.

HOW LONG DOES MY ORDER TAKE TO PROCESS AND HOW CAN I TRACK IT?
We ask our customers to allow us 1-5 business days of processing time to dispatch all orders.

Once shipped, a tracking number and tracking instructions will be sent to the email address used to place the order.

I RECENTLY PLACED AN ORDER, CAN I CANCEL OR MODIFY IT?
To request a modification or cancellation to your recently placed order, please contact us HERE or email info@homme-plus.com as soon as possible.

Before contacting us, please be advised that any orders placed for “Release Products” are final sale and not eligible for modification, cancellation, return or exchange once placed.

Once an order is placed, we cannot guarantee that it will be modified or cancelled prior to shipment

WHAT IS YOUR RETURN POLICY?
Our complete Return/Exchange Policy can be reviewed HERE.

WHY DID I RECEIVE AN EMAIL FROM HOMME+ REQUESTING ADDITIONAL INFORMATION?
Occasionally, we require additional information if an order placed has been flagged by our system a potential risk of Fraudulent Activity. We use any additional information for no purpose other than to verify and confirm the identity of the customer placing the order, and we do not share or store this information.

HOMME+ reserves the right to cancel any orders which are deemed at high risk of fraud.

WHY WAS MY ORDER CANCELLED?
HOMME+ reserves the right to cancel any orders which are in breach of our Terms and Conditions or which are deemed at high risk of fraud.

HOW CAN I STAY UP TO DATE WITH HOMME+?
We're glad you asked!

Follow us on Instagram, Tik Tok and Facebook to keep up with launches, restocks, events and everything HOMME+. You can also CREATE AN ACCOUNT to subscribe to our email newsletter.

I HAVE AN UNANSWERED QUESTION, HOW CAN I CONTACT HOMME+?
Please visit our Contact page or email us at info@homme-plus.com.

Our typical response time is within 24 hours of the next Business Day for all non-order related inquiries.